You have a mutual relationship with a casual friend where you give her jewelry from your boutique to wear during media appearances & she gives you the video or photographs and a platform for you to promote the jewelry.
She gets an amazing short notice opportunity to be in front of a major national television audience in a competition where viewers vote. You agree to give her jewelry to wear & galvanize your company to support her by voting, but since you have not gotten your shipment of the recently released new fall line, you ask your public relations home office to overnight the new jewelry to her & a gift for the TV hostess who is known to really love the brand. Your friend says taking a piece as a gift to the hostess would be a great idea and she will choose a piece from the box she receives.
You find out & inform your friend that the pieces were packaged by an intern the way they always are for editorial loans to magazines or media talent and the gift was packaged differently because it was a gift. In addition, your home office already has an existing relationship with the tv hostesses stylist & they had only included the gift because of your request. Your home office sends a note to your friend apologizing for the confusion and offering your friend several pieces of free jewelry of her choice. Your friend's husband emails you a long letter basically telling you that the unfortunate packaging and attempt to use his wife is disturbing but that you need to make this distraction go away because he is not going to let this keep her from reaching a dream that she has been struggling for for years. He gives you several aggressive directives on how you can make it go away & that you all will need to discuss any future transactions going forward & that you are not to mention his wife, the national contest and your company, and signs it formally.
You feel stung. You no longer promote her appearance to your contacts the way you had before.
Your friend goes on the show for 3 appearances before she is voted off. On the last day, she wears one of your delicate necklaces that she had from a previous exchange.
You have not talked to her since. It's been 6 days.
She'd previously said the she was going to make her first purchase from you after the show. She has not.
She still has several pieces of your jewelry from a previous exchange that she has not worn.
You want your jewelry back. Are you being petty by requesting the jewelry back before she has worn it? You know that there are two pieces that she really loves & you had previously said she could keep. You want them back now too or to be compensated for them, especially if she's not going to be shouting out your personal business. What should you do?
