The other day a friend went to get a massage at a massage school for $25. You don't get to pick who does your massage but you can ask for another masseuse if something puts you off. She said the young man who came out for her looked like Lil' Wayne. Tattoos and all. She then asked me if I would have allowed him to give me a massage and I told her that if I would ever go to a massage school for a massage I wouldn't have turned him away based on his physical appearance because he's obviously in massage school trying to better his life. So yeah...I'd give him a chance...IF I went to a massage school and couldn't choose my masseuse.
She then went on to tell me how unprofessional he was. He used slang, had his phone in the room with them and answered it after the second time it rang (apparently he'd left his charger somewhere and had called and asked someone to bring it). After he answered the phone call, she told him she didn't want to continue. He had an obvious attitude and made a snarky remark and then left the room. She got dressed and decided to leave a comment card that ended up being given directly to him. She was very thorough in her description of the experience and why it wasn't a good one. She also added suggestions for the young man.
And then she left.
With half a massage and nothing near a relaxed state of mind.
I shared with her that I always see young men with their pants sagging and I say to them with a smile, "You're too handsome of a young man to have your pants all bunched up like that. Pull up your pants and tighten your belt." I have NEVER had a negative reaction from a young man I've said this to. Most of them even look sheepish and say "Yes ma'am."
She said she tried to say something to him in the beginning in hopes that he'd straighten up and be more professional but it didn't work.
How would you have felt?
Would you have allowed him to give you the massage or would you have asked for another student?
Would you have attempted to redirect his lack of professionalism?
Would you have complained about him?
Would you have left a comment card knowing he'd get it?
Or would you just leave to never return?
Do you think people do certain things because they don't know they shouldn't?